Troubleshooting & Issues

If you’re experiencing issues with guns.lol, you can find solutions to common problems here.
If you can’t find the answer you’re looking for, please contact us for further assistance.

Common Issues

I Am Not Receiving My Verification Or Password Reset Email

• Check your spam or junk folder.
• Make sure you entered the correct email address.
• Wait a few minutes for the email to arrive.

My Discord Presence Is Saying “User Not Found”

• Make sure the correct Discord account is linked to guns.lol.
• Relink your Discord account by following the steps in the Discord Connection guide.

I Need Help Uploading My Assets

• Make sure you’re using the correct file format and size.
• Make sure you have a stable internet connection.

To learn more about uploading assets, check out our guide below:

I Can’t Log In To My Account

• Make sure you’re using the correct email and password.
• Reset your password by clicking on “Forgot Password” on the login page.

My Profile URL Is Not Working

• Make sure you’ve entered your username correctly.
• Check for any typos or special characters in your username.
• Check out how to correctly share your profile URL in our Share Your Profile guide.

I Can’t Login With Discord

• Login with email and password first.
• Go to your account settings  and enable “Login with Discord”.
• If you’re still having issues, contact us for assistance.

Is Your Issue Not Listed Here?

If you’re experiencing a problem that isn’t listed here, please contact us for further assistance:

• Email: [email protected]
• Discord: Join Our Community